Buy & Sell VNDC via VNDC Business Partners

Purchase VNDC via VNDC Business Partners to benefit from exclusive rates

This guide is specifically written for users who want to purchase or sell VNDC via our official VNDC Business Partners. If you want to buy or sell VNDC directly with VNDC's system, please follow these guides:

How to buy VNDC via VNDC Business Partners:

Step 1:

From the VNDC Wallet Home screen, scroll down and tap on Buy VNDC.

 

Step 2:

Tap on Buy via Agency. In the list, tap the Business Partner you want to buy VNDC from. (Image for example purposes)

 

Step 3:

In the pop up, you have the following options to contact the Business Partner:

  • Contact through messaging and social media apps (Facebook, Telegram, Zalo): Use the corresponding button in the “Communication channels” section
  • Contact through email: Shown on screen
  • Contact directly through phone number: Shown on screen

To buy VNDC from the chosen Business Partner, tap Buy.

 

Step 4:

In the pop-up that appears, type in the amount of VNDC you want to buy. Choose the appropriate payment method and tap Buy.

 

Step 5:

The next screen will show you all necessary transfer details to make the transaction.

Use your bank's mobile app or other money transferring methods to send the money to the Business Partner and finish the Buy VNDC process. The Partner can only exchange your VND for VNDC after the money has been transferred successfully.

Note:

  • Details of Payment (Transaction details) must be typed in exactly as given on this screen to ensure there will not be a loss of transferred money.
  • You can use the Copy buttons on the screen to quickly copy the necessary information for your money transferring process.

 

If you made a mistake when placing a Buy VNDC order or want to cancel your order, you can follow these steps:

Step 1:

From the VNDC Wallet Home screen, scroll down and tap on Buy VNDC (same as above). Tap on the Buy via Partner tab. In the line “You have a pending transaction”, tap on "View More".

 

Step 2:

Tap on the order you want to cancel in the Pending Transaction list.

 

Step 3:

In the Transaction Detail screen, tap on "Cancel order".

 

Step 4:

The Verification Code screen appears. Type in the 4 digits of your OTP Code sent to your registered email or phone number and tap Verify.

 

You have successfully cancelled your Buy VNDC order with the chosen Business Partner.

How to sell VNDC via VNDC Business Partners:

Step 1:

From the VNDC Wallet Home screen, scroll down and tap on Sell VNDC.

 

Step 2:

Tap on the Sell via Partner tab. In the list, choose the VNDC Business Partner you want to sell VNDC to. (Image only for example purposes)

 

Step 3:

In the pop-up, check the details of the Business Partner and tap "Sell".

 

Step 4:

In the next pop-up, type the amount of VNDC you want to sell in the first box. In the second box, choose the bank/digital wallet you want to withdraw money to. Tap "Sell" when you have finished.

Note:

  • The withdrawn currency is VND.
  • Tap "Max" in the first box to withdraw all remaining VNDC balance (in VNDC) to your bank of choice.

 

Step 5:

The Verification Code screen appears. Type in the 4 digits of your OTP Code sent to your registered email or phone number and tap Verify.

 

You have finished placing your Sell VNDC order with your chosen VNDC Business Partner. 

Note: The time needed for the Sell order to be processed will depend on the response time of the Business Partner.

Should you encounter any difficulty during this process, feel free to contact us at:

If you made a mistake when placing a Sell VNDC order or want to cancel your order, you can follow these steps:

Step 1:

From the VNDC Wallet Home screen, scroll down and tap on Sell VNDC (same as above). Tap on the Sell via Partner tab. In the line “You have a pending transaction”, tap on "View More".

 

Step 2:

Tap on the order you want to cancel in the Pending Transaction list.

 

Step 3:

In the Transaction Detail screen, tap on "Cancel order".

 

Step 4:

The Verification Code screen appears. Type in the 4 digits of your OTP Code sent to your registered email or phone number and tap Verify.

 

You have successfully cancelled your Sell VNDC order with the chosen Business Partner.

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